Monthly Archives: December 2008

Creating Shining Eyes

It’s the season to be merry, so a great TED video clip for all of us who are leaders at work, home or in our communities and clubs.  Lots of great one liners from conductor Ben Zander.

My favourite quote (at the 19 minute mark) is: “Who am I being so that my ‘followers’ eyes are shining?”

Best wishes from A Passion for Results for shining eyes today and into the New Year.

I see you – you are no island

Thanks to Pauline Gates for this fabulous link to the NY Tropfest winning entry: Mankind is no island.

Two years ago I was privileged to be a Learning Partner in a program that aimed to connect homeless people with the community through Humanities courses.  Until that time, I had been scared of interacting with homeless people and avoided any contact.  The program opened my eyes to the fact that these are regular people for whom small mistakes have snowballed into alienation.

Thanks to that program, I always give a few dollars when someone asks, but more importantly I make the time to connect and say hello, how’s your day going, you are a person just like me.  Sometimes it works, sometimes I feel awkward when I’m not thinking and blurt out “how are you going?” and get a “not good” response, but mainly it reminds me that it takes so little to positively impact another’s day.

Bring on the Year of the CFO

A consultant colleague sent a group of us a provocative article from the Economist – titled “The Year of the CFO” which proclaimed that EQ, Talent Management and Corporate Social Responsibility are “dead” in 2009 and financial management, economic value add and execution will be business priorities.

My response to this provocation is as follows:

“This is a very Anglo / US response to difficult times, it will not necessarily be the same in European / Rhineland / Asian organisations, who are in business for the long term, who truly understand that people power drives organisations and who have some protection from the vagaries of the stock markets.  So the extent to which our clients are the latter vs the former will largely affect how expendable our services are perceived to be.

I do agree that execution and measurable value add will be more important and I think it is a good challenge – to keep refining the measurable benefit of training, coaching and mentoring – by generating more tools that show the real impact on the bottom line over time.  I also think that it can be useful for sustainability to be a bit more pointy ($ focused) for a while – necessity can generate new ideas for efficiencies.

In many ways this article is about getting back to the basics of good, sustainable business, but as I’ve spent a year researching – what is good, what is sustainable, what is the timeframe and what is measurable, mean different things to different people.

If this is what is required  – we at A Passion for Results are ready – so bring on 2009.

Wellbeing and Resilence are replacing Engagement

According to a recent HR breakfast presentation by  Roger Collins, Professor Emeritus, UNSW, managers and HR representatives can best help their employees by focusing on Wellbeing programs rather than Engagement programs.  Professor Collins argument is based on the evidence-based view that engagement provides a one-way benefit to the organisation, whereas wellbeing and resilence provide two-way benefits.

In line with this view, Sharon has seen first hand evidence from a Wellbeing program at NAB Technology, where Wellbeing courses and support tools provided productivity benefits to the organisation as well as increased employee health and satisfaction, coupled with decreased perceptions of stress and overwhelm.

Following this theme, A Passion for Results, in conjunction with People Dynamics, has been busily redesigning our programs and we are pleased to launch our new integrated offering for 2009: ROC your Staff: Building Resilence, eOrganising and Collaborative capabilities to ensure everyone thrives in difficult times.

For further information please contact Sharon McGann, Paul Worth or Cheryl Gilroy at info[at]